Responsible Gaming

Our Commitment to Responsible Gaming

At Spin Shark, we believe that gambling should be enjoyable entertainment only. It is never a way to earn money, solve financial problems, or supplement your income. We encourage all players to gamble responsibly and within their means.

Age Verification

Gambling is only for those aged 18 years or over in the UK. We take age verification seriously and reserve the right to request proof of identity. By using Spin Shark, you confirm that you are of legal age to gamble in your jurisdiction.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs, you may be developing a gambling problem:

• Chasing losses by gambling with more money to recover what you've lost
• Spending more time or money on gambling than intended
• Hiding your gambling from family, friends, or partners
• Gambling to escape stress, anxiety, depression, or other emotional problems
• Borrowing money or using credit to fund gambling
• Neglecting work, education, or personal relationships due to gambling
• Feeling irritable or anxious when trying to reduce or stop gambling
• Lying about the amount of time or money spent gambling
• Experiencing financial difficulties as a result of gambling

If you recognise any of these signs in yourself or someone else, please seek help immediately.

Self-Help Tools & Controls

Spin Shark provides tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a session or time period
• Reality Checks: Receive regular notifications during play reminding you how long you've been gambling
• Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
• Account Closure: Request permanent closure of your account at any time

To access these tools, please visit your account settings or contact our support team.

Support & Help Resources

If you're struggling with gambling, confidential support is available. The following organisations can help:

United Kingdom

• GamCare
  Free, confidential support and counselling for problem gambling
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free, available 24/7)
• GamStop
  National self-exclusion scheme for online gambling in Great Britain
  Website: www.gamstop.co.uk
  Register to self-exclude from all licensed online gambling operators
• Gamblers Anonymous
  Free peer support and 12-step recovery programme
  Website: www.gamblersanonymous.org.uk

International Support

• Australia: Gambling Help Online - www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council - www.responsiblegambling.org
• United States: National Council on Problem Gambling - www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - www.bzga.de

Need Help?

If you or someone you know is struggling with gambling, please reach out for help today. Support is confidential, non-judgmental, and free. There is no shame in asking for assistance — problem gambling is a recognised condition, and recovery is possible.

Contact one of the organisations above, or speak to your GP who can provide referrals to specialist services.